Refunds & Exchanges
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You may check your order very quickly while the courier waits (this applies only for orders with 1- 5 items max) and if you’re not satisfied with your order or any item in it, you may return it on the spot & pay shipping fees only.
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If your order exceeds 5 items or you’re not satisfied with your purchase, Exchanges/ Refunds are allowed within 48 hours of receiving your order. (Except discounted items ! Kindly scroll down for non- refundable items)
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Items must be returned in their original condition: unworn, unwashed, with all tags intact.
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Please follow the following steps for an Exchange/ Refund:- Kindly go to.. https://www.instagram.com/chyaca and send us a direct message with your order number and our team will process your request.
- You can Also email us atreturns@chyaca.com with your order number and our team will process your request.- Exchanges are subject to product availability.
Non-Refundable Items
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Discounted Items are NOT eligible for refund. Only exchange will be allowed .
Return / Exhange Fees
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Refund: If you are eligible for a refund under our policy, the return shipping fees will be covered by you.
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Exchange: Exhange shipping fees will be covered by you, unless the item is defective or damaged.
Contact Us
If you have any questions or need assistance with your return or exchange, please reach out to our customer service team at:
Email: contactus@chyaca.com
By completing your purchase, you agree to these terms. Thank you for shopping Chyaca!
