Refunds & Exchanges
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You may check/ try out your order while the courier waits (this applies only for orders with 1- 5 items max). If you’re not satisfied with your order, you may return it on the spot & pay shipping fees only.If your order exceeds 5 items or you’re not satisfied with your purchase, Exchanges/ Refunds are allowed within 48 hours of receiving your order.For information regarding returning or exchanging an item please check our Refund and Exchange Policies page.
Non-Refundable/Non-Exchangeable Items
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Items marked as final sale or discounted may not be eligible for refund or exchange.
Return Shipping
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Refund: If you are eligible for a refund under our policy, the return shipping will be covered by you.
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Exchange: The return shipping for exchanges is at the customer's expense unless the item is defective or damaged.
Contact Us
If you have any questions or need assistance with your return or exchange, please reach out to our customer service team at:
Email: contactus@chyaca.com
By completing your purchase, you agree to these terms. Thank you for shopping Chyaca!
