Refund policy

Return/Exchange:

                  -Returns and exchanges are accepted within 14 days of delivery.

                 - To request a return or exchange, please contact us via emails or instagram dms with your order number.

                 - Items must be unworn,unwashed with their original tags.

                 - Refunds for online payments orders, will be processed after 5-7 working days through instapay after receiving it.


                 - Orders less than 5 items you can check it with the courier, more than 5 items packages can't be open and you can request a return/exchange afterwards.

  • Please follow the following steps for an Exchange/ Refund:

    - Kindly go to.. https://www.instagram.com/chyaca and send us a direct message with your order number.


    - Or Email Us At :
    returns@chyaca.com with your order number.

    - Exchanges are subject to product availability.

Non-Refundable Items

  • Discounted Items are NOT eligible for refund. Only exchange will be allowed .

Return / Exhange Fees

  • Refund: If you are eligible for a refund under our policy, the return shipping fees will be covered by you.

  • Exchange: Exhange shipping fees will be covered by you, unless the item is defective or damaged.

Contact Us

If you have any questions or need assistance with your return or exchange, please reach out to our customer service at:

Email: contactus@chyaca.com

By completing your purchase, you agree to these terms. Thank you for shopping Chyaca!