Shipping Policy

Shipping Policy

Thank you for shopping Chyaca! We are committed to delivering your order promptly and securely. Please read our shipping policy below for all the details.


Shipping Within Egypt

  • Delivery Time: Orders placed within Cairo or Alexandria will typically be delivered within 2-5 business days. Other areas within Egypt may take up to 7 days depending on your location.

  • Order Processing: All orders are processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
     
  • Shipping Areas: We currently offer shipping to most regions within Egypt. Unfortunately, we do not ship internationally at the moment. 

Delayed Deliveries

  • While we strive to meet our delivery timeline, please note that unforeseen circumstances such as weather, or logistical issues may cause delays.


Undelivered Packages

  • If you are unavailable to receive the package at the time of delivery, the courier will attempt to re-deliver or leave a notice for you to arrange pickup.

  • If the package remains undelivered due to address issues or repeated delivery attempts, it will be returned to us.


Contact Us

If you have any questions regarding shipping or your order’s status, please feel free to contact our customer service team:

Email: contactus@chyaca.com


Thank you for choosing Chyaca We hope you enjoy your new purchase!